Frequently Asked Questions

Why is food handler training and certification so important?

Food handler training ensures adherence to safe food handling practices, reducing the risk of foodborne illness and promoting public safety.

Who needs Food Handler Certification?

Certification is recommended for individuals working in food service, including cooks, servers, healthcare workers, and those in childcare facilities.

How can I get a Food Handler Certification in Ontario?

Choose between our one-day workshop with an exam or an exam-only option. Receive your certificate within 5 business days upon passing.

Call to Book:

Phone: (905) 330-8166

Email: advancedhealthandsafety2000@gmail.com

What topics are covered in this course?

Modules include:

  • Food Safety Laws, Regulation, and Inspection

  • Foodborne Illness: Chemical, physical, and allergen contamination

  • Microorganisms

  • Microbiological Contamination

  • Time/Temperature Controls for Potentially Hazardous Foods (including cooking, cooling, reheating, cold and hot-holding, and thawing)

  • Receiving and Storage

  • Displaying, Serving/Dispensing, and Discarding

  • Personal Hygiene

  • Cleaning and Sanitizing

  • Pest Control

  • Facility and Management

  • Food Safety Management (HACCP)

What languages do you offer for the workshops and exams?

Workshops available in Mandarin, Cantonese, and English. Exams offered in Traditional Chinese, Simplified Chinese, and English.

How do I register for the in-person workshop with exam/exam-only option? Is my information private?

Register by phone or email. Your information remains confidential and is deleted after 5 years upon certificate expiry.

In-Person Workshop/Exam: Arrive early with government-issued ID. Complete training and exam to receive your certificate.

Why do I need a photo ID to write the exam?

ID verification ensures exam integrity and compliance with government requirements.

What can I do if I lost my Food Handler Certificate?

Request a replacement for a small administration fee of $8 +HST and we will mail you new one.

Email: advancedhealthandsafety2000@gmail.com

How do I get in contact?

Contact us for assistance or inquiries during business hours, Monday to Saturday, 9am to 5pm.

Phone: (905) 330-8166

Email: advancedhealthandsafety2000@gmail.com

Can I access your training and test if I have special needs?

We accommodate special needs under AODA guidelines. Contact us for tailored support.

Do you offer onsite workshop training/exams at my workplace?

Yes, for groups of 10 or more attendees. Contact us to arrange onsite training.

Do you offer group discounts?

Yes, up to 20% off for groups of 10 or more attendees.

Is my final exam score confidential?

Your exam results are private and released only to you or relevant authorities as required.

Do I have to renew my certificate?

Yes, certificates are valid for 5 years. Plan to renew before expiry.

Where Do I Attend the In-Person Workshop/Exam?

Visit us at: 101 Town Centre Blvd, Markham ON L3R 9W3

What are the payment options?

Payment options include cash, credit, debit, and e-transfer.